July 19, 2019 2 min read

Liberty Safe uses high-quality electronic safe locks on the safes we sell. You can depend on these locks to keep your guns and valuables secure in your safe. But most importantly, they allow you quick and easy access to the contents of your safe. You can expect your electronic safe lock to provide you with years of reliable use with very little maintenance other than changing its battery once or twice a year. However, despite your lock’s tested and proven reliability  you might encounter an occasional glitch that can be easily solved without the need for service. Here are four of the most common problems safe owners have with electronic safe locks.

1. Dead or Low Battery

The nine-volt battery in your safe lock should normally last 12 to 18 months. But if you frequently open your safe, the battery might not last as long. If the battery is running low, your lock could still have enough power to light up its display key pad and make its normal tones. You might even hear the lock click as if it is disengaging the lock. However, the lock will not fully disengage. Replacing the battery according to the directions in your owner manual will restore full function to your safe lock. It is suggested you change your battery with a good quality alkaline battery, like Duracell or Energizer, every six to 12 months to ensure smooth operation of your electronic safe lock.

2. Lock Out Mode

If you enter your code into the electronic safe lock incorrectly several times in a row, you will be locked out. But this is only a temporary condition that might seem like a minor inconvenience. However, electronic safe locks have this feature to prevent would-be thieves from sitting there and continually entering in codes trying to get into your safe. Depending on your lock, you may have to wait 10 to 20 minutes before attempting to enter your code again.

3. Safe Relocks Before Opening

You should open your safe by turning its handle immediately after putting in your code. If you do not, it will relock after a few seconds. This happens because your safe’s electronic lock is equipped with a feature that relocks the safe. If this happens to you, simply punch in your code again and turn the safe handle to open the safe.

4. Handle Appears to Be Jammed

A frequent problem that new safe owners run into is that the handle seems to be jammed when they go to open their safe. There is an easy fix for this. This happens because the handle has been fully pushed to one direction. You can solve this issue by finding the mid-point of play for the handle and then re-enter your code. After doing that, your safe should open.


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